Customer Services

Shipping & Delivery

If the items you ordered are in stock, we aim to despatch them by the next business day. Standard delivery within the UK is usually between 1 and 3 days using First Class Recorded Delivery. International orders are generally received in 7 to 10 days.

Returning Fault or Unwanted Goods

At Crewroom we endeavour to make shopping with us as pleasurable and easy as possible. However, we know you may occasionally need to return items.

Under the UK's Distance Selling Regulations, you have the right to cancel the contract for the purchase of stock items within 7 working days of delivery.

Garment Maintenance and Care

• Wash garments in cold water (30 degrees centigrade for Europe)
• Be absolutely sure there is no bleach, chlorine bleach, or bleach alternative in your detergent.
• When on the road, using shampoo is a good substitute for detergent.
• Don't hang garments on lamps to dry.
• Do not iron your rowing garments.