RETAIL & CUSTOMER SERVICE ASSISTANT (PART-TIME)
Posted: 24th April 2024
Crewroom has been the home of British performance clothing since 2000. Our primary focus is and has always been the physical welfare of everyone who uses our kit, helping them train and compete through the seasons. That’s why designing and supplying superb performance clothing for rowers, runners and anyone who loves being out in the elements is at the heart of what we do.
We’re always on the lookout for great people to join our team and we’re now looking for a part-time Retail & Customer Service Assistant to deliver a great in-store experience for our customers and assist our sales and design team. You’ll be based at our Putney store.
THE ROLE:
Based near the cafes and boathouses in Putney, your day-to-day role will focus on providing great customer service and looking after our Putney store. You'll report to the Putney Store Supervisor and you’ll need to be hands-on, motivated, proactive and keen to get involved.
We work with elite athletes, sporting organisations and international partners, so we need a candidate with great interpersonal skills who’ll work well in our small but dynamic team. Our store is open on Saturdays and Sundays and this role will include weekend work.
MAIN DUTIES:
- Deliver a great in-store experience for our customers
- Answer customer queries in person, via email and telephone
- Keep the store shipshape and presented in a professional manner
- Ensure the stock is accurate
- Pick, pack and prepare orders for dispatch
CANDIDATE PROFILE:
- You’ll have a positive attitude with a great work ethic and willingness to ‘muck in’
- You’ll need to be a strong communicator, both verbally and written
- Highly computer literate
- You’ll be incredibly attentive to detail
- You’ll need the ability to listen carefully and practice patience – to ensure you give the best customer service at all times
- Excellent time management is essential, ideally, you’ll live close to Putney
- The ability and willingness to work weekends
WHY WORK FOR US:
Apart from working for an amazing brand, this is the perfect opportunity to work within the sports industry. There’s the ability to develop your all-round skills in an exciting and growing company, along with the opportunity to see your ideas turn into products.
HOW TO APPLY:
We’d like to find out more about your skills and personality so, please send your CV along with a covering letter which answers the following questions to: kate@crewroom.co.uk
- Name and contact number
- When is the earliest you could start the job?
- List your interests
- Give a summary of your experience
Thanks for answering the above! Please note: Due to the number of CVs we usually receive we will only be able to contact you if we are looking to interview.