Softshell Pogies

UK DELIVERY:

UK Standard Delivery | £5.95
- FREE on orders over £75
- Estimated 5-7 working days
- EVRI or Royal Mail 48 tracked delivery 

UK Express Delivery | £7.95
- Estimated 2-3 Days
- Royal Mail 24 tracked delivery
- Order By 2pm Mon-Thurs for same day despatch.
- Mainland UK Only
(Weekend orders will be dispatched on Mondays.)

UK Gift Card Delivery | £1.35
- 1-3 Days
- Sent Royal Mail First Class
(Weekend orders will be dispatched on Mondays.)

INTERNATIONAL DELIVERY:
(Excludes Teamroom Items)

IRELAND | £18.00
- Allow 7 Working Days
- Sent Via TNT
- FREE on orders over £150

EUROPE | £25.00
- Allow 7 Working Days
- Sent Via TNT
- FREE on orders over £150

AUSTRALIA | £18.00
- Allow 7 Working Days
- Sent Via TNT
- FREE on orders over £175

USA & CANADA | £25.00
- Allow 5 Business Days
- Sent Via FEDEX
- £15 on orders over £50
- FREE on orders over £127.50

REST OF WORLD | £25.00
- Allow 7 Working Days
- Sent Via TNT

 
TEAMROOM ITEMS:

There are no delivery charges for Teamroom orders. Your order will be delivered in bulk along with other team members orders to the kit rep of the School/Club.

Production of orders will only commence once the Teamroom has been closed which is at the discretion of your kit rep. Delivery is 8-10 weeks from the point the team room closes.

RETURNS:

• 28 days return period - Full Price Items.
• 14 days return period - Sale/Clearance Items.
• Items must be unworn, unwashed, and have original tags attached.
• Crewroom reserves the right to refuse returns or deduct an amount from a refund where items are not returned in the condition above.
• Fill in the returns form on the back of your invoice requesting a refund.
• Use the address label that’s on the bottom of your invoice (it is not pre-paid.)
• Return via Post Office or courier of your choice.
• Use a tracked/insured service as the customer is liable for any losses.
• Refunds take up to 10 working days.
  

EXCHANGES:

Exchanging in store

• Items purchased in a Crewroom store can be exchanged at our shop — please bring proof of purchase.
• We’re unable to process exchanges for online orders in‑store at this time. However, you may bring an online order to the shop to return for a refund to the original payment method, then purchase your replacement in a separate transaction.
  

Exchanging Online

• We’re not able to offer online exchanges. Please return the item for a refund, then place a new order for the item you want.

Sale Items

• If you bought during a sale period and need a different size, return the original for a refund, then place a new order.
• We can’t honour sale prices if you purchase a different item or buy after the sale has ended.

You can view our full returns policy here